Privacy Terms

Privacy Policy

Effective Date: 20 Oct 2025

This Privacy Policy explains how CaltAI collects, uses, and protects your information when you use our Service.

1. Information We Collect

We collect information you provide directly, information from your use of the Service, and information from connected tools and integrations.

  • Account information such as name, email address, and organization details.
  • User content and data submitted through the Service.
  • Usage data including interactions, logs, and performance metrics.
  • Information from third-party integrations such as CRM, email, calendar, and other connected systems.

2. How We Use Information

We use collected information to operate, improve, and secure the Service.

  • Provide and maintain the Service.
  • Process workflows and generate outputs.
  • Improve system performance and reliability.
  • Communicate with you about updates and support.
  • Ensure security and prevent misuse.

3. AI Processing and Outputs

CaltAI uses artificial intelligence systems to process data and generate outputs.

Your data may be used to:

  • Generate recommendations and actions.
  • Improve model performance and system behavior.
  • Provide contextual understanding across your workflows.

4. Data Sharing

We do not sell your personal data.

We may share data with:

  • Service providers who help operate the platform.
  • Third-party integrations you connect.
  • Legal authorities when required by law.

5. Data Retention

We retain your data for as long as necessary to provide the Service and fulfill legal obligations.

You may request deletion of your data, subject to legal or operational requirements.

6. Data Security

We implement reasonable technical and organizational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your data.

  • Access, correct, or delete your information.
  • Object to or restrict processing.
  • Request data portability.

8. Cookies and Tracking

We may use cookies and similar technologies to improve the Service and understand usage patterns.

9. International Data Transfers

Your information may be transferred and processed in countries outside your jurisdiction.

We take steps to ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted with an updated effective date.

11. Contact

If you have questions about this Privacy Policy, contact us at support@calt.ai.

© 2026 CaltAI Inc. All rights reserved.